International Student FAQs

This section has questions around visas and immigration. The main Visas and Immigration landing page on our website can be found here 

I am an EU/EEA/Swiss student, do I need a visa?
Please see our information EU/EEA/Swiss students and immigration for help and guidance.

Where and how can I get a CAS statement for my visa application?
You will need a CAS statement in order to submit a Student visa application.  If you are starting a new course (new students), you will be contacted automatically by the International Admissions CAS team with instructions about how to obtain your CAS statement.

If you are already enrolled on a course (continuing students) but your course end date has moved and you need to extend your current Student visa, please submit a request for a new CAS via International Student Compliance

My 90-day travel vignette has run out - what do I do?
Please contact us at International@CampusLife

My visa application is taking longer than expected - what do I do?
Every year during peak periods of July - September (Autumn intakes) and December - February (Winter intakes) there are delays to the visa processing times.  Please apply for your visa as early as possible to avoid missing enrolment deadlines set by your Faculty.  

The processing of visa applications is a UK Government process, the University is unable to make your application go quicker and so unfortunately you will just need to be patient with the process. We know that may be frustrating. There are many students, not just those coming to study at Swansea University, but for all UK universities, that are in a similar position. We appreciate your understanding that Home Office process is outside of University control.

How do I apply for a Student visa?
We have comprehensive guidance about applying for a Student visa which should help you through the process. This includes step by step information about the process, what documents you might need and the format those documents must follow, how much money you need (maintenance), application fees and how to find further assistance.

Please see our Visas and Immigration pages for full guidance about making a Student visa application. 

Can I make a Student visa application in the UK?
Do not assume that you can make a visa application from within the UK - especially if you are switching institutions or moving between courses. Please email International@CampusLife with a copy of your current visa and as much detail about your course(s) and why you need the visa extension. They can then look at your situation with you.

Can I study part time as an international student?

Please see the section called Information on part time study as an international student

Can I apply/how do I get a CAS number for the Graduate Route (post study work) visa?
Please see our UK Graduate Route web resource for comprehensive information regarding, timings, process and documents.

Can I bring my family to the UK as dependants?
Please see our Information for Families and our Dependants - International Students resources, which outline the Home Office regulations and any relevant visa and other requirements/considerations, regarding bringing family to the UK. You will also find information on dependants working, UK Schooling and Childcare and some additional useful guidance about UK Finances and Living Costs: International Students.

Please note that, due to a current UK family housing crisis, you should either fully arrange accommodation before travel or travel to the UK first and only bring your family to the UK once accommodation is actually in place.

What are my responsibilities if I bring family with me to the UK?
If you are bringing dependants to the UK, it is your responsibility to ensure the following:

1. You have enough money to support your family in the UK
2. You source and finance suitable family accommodation in the UK (it may be necessary for your family members to travel to the UK after you)
3. Your accommodation is a maximum of 50 miles from the University campus
4. You apply for school places on time and adhere to UK school admissions and attendance processes
5. You have engaged with all the University family support resources provided for you in relation to the above

Can my dependants work/study in the UK?
Please see our resources, which outline the Home Office regulations and any relevant visa and other requirements/considerations, regarding bringing family to the UK. You will also find information on dependants working, and some additional useful guidance about UK Finances and Living Costs: International Students. 

How do I/my family get a visa to visit the UK (generally and/or for Graduation)?
Please see our information regarding the  UK Standard Visit Visa Route to help and guide you.

If applying for Graduation purposes, you/your family do not need a specific University letter about Graduation, as it is not listed in the UKVI requirements, but you may want to include this email or a printout of the University web page confirming the Graduation ceremony date (further information about documents etc are available via the  page).

How do I find out about the Hong Kong (BNO) visa?
Please see our information regarding the UK HK BNO route to help and guide you.

Where do I collect my BRP from in the UK?
As long as you stated that you want to collect your BRP from the University on your visa application form, it will be given to you as part of your enrolment process. Please see the University information about Enrolment for further details.

What do I do if there is an error on my BRP card?
Please see the Mistakes on your BRP section within our online Incorrect, lost or stolen documents resource.

What do I do if I have lost my BRP card?
Please see either the In UK: Lost or stolen BRP/visa card or the Overseas: Lost or stolen BRP/visa card section within our online Incorrect, lost or stolen documents resource.

I don’t have a visa card, how do I prove my digital immigration status?
Most EU/EEA/Swiss passport holders as well as some other non-visa nationals will not receive physical evidence (a vignette or visa card) to prove their visa has been granted.

When you receive your email from the Home Office telling you the outcome of your visa application you should read this carefully and save it somewhere secure. The email will tell you if you have a digital immigration status and whether you are due to receive a BRP.

After your visa is granted, you will continue to be able to access your personal UKVI Account on the Home Office system (detailed in your decision email) in order to view and prove your immigration status.  Once logged in to your account you can generate a verification share code. This code can be shared with employers, the University or anyone else who needs to check your right to work/study or reside in the UK. The code only lasts 30 days but you can generate as many as you need. This code can then be entered into the Home Office system by a 3rd party in order to verify your immigration status.

When might I need to provide my digital status code?

You may be asked to prove your status in the UK in the following situations:

•Enrolling on a course of study
• Accessing the National Health Service (we also recommend that EU students always get a European Health Insurance Card (EHIC))
• Applying for a job
• Renting accommodation
• Applying for a bank account or mortgage
• For overseas Police, or other checks, as part of a new immigration application

If you are applying for a job, it might be worth mentioning that you have been granted permission to live/work/study in the UK under an immigration route, and can provide an evidence code, within your job application. This may help to reassure employers that you have the ongoing right to work.

Please note: it is very important that you keep your details, such as your current passport number, up to date on your UKVI Account. Failure to do so could mean that you have difficulty getting back into your UKVI account to generate verification codes or when passing through immigration control at a UK port of entry.

Can I attend the University as a Visitor or visiting researcher or to undertake work experience?
Please see the University information regarding International Visitors (including researchers, academics and others).

This section has questions around finances and banking.

Please note: finance, money and fees do not fall under the International@campusLife team remit, so please make sure that you are contacting the correct team in order to get a swift response.

Where do I find information on bursaries and Scholarships?
The University has central information regarding bursaries and scholarships that can be found on the main website here.

Please note: The International@CampusLife team unfortunately do not have any knowledge or information regarding available funding for international students outside that provided by the University via the link above.

How and when do I need to pay my University fees?
For fee payment methods and payment dates please see the University’s: How to pay your fees- international students web resource.

Who can I talk to about my tuition Fees?
For any queries or issues you have regarding your tuition fees, contact The Finance Office. Please see their contact details here.

How do I open a bank account?
You can find information on a number of banks with local branches and online only banking providers via the Banking and Finance for International Students web resource.

How do I access a letter for opening a bank account?
A Student Statement/Proof of Enrolment letter is usually what you need to open a bank account. This will have your dates of study plus the UK address that the University has on file for you (or an overseas address if you haven't provided a UK address yet). You can access this letter yourself from your Gradintelligence account. More information can be found on the MyUniHub page here.

My BRP hasn't arrived yet, can I open a bank account?
You may find that you have difficulties opening a bank account with just your travel vignette/visa (as it looks like you only have a short visa). We have put together BRP delay letter NHS Bank Landlord which explains that your immigration leave may be longer than your vignette shows. You can try and use this letter, alongside the other documents listed on the letter, to open an account. Whether it will be accepted is at the discretion of the bank.

Who can help me with money issues or worries?
The University has a dedicated Money@CampusLife team.
They have lots of information about a range of financial queries, including their own comprehensive Money FAQs and contact details.

In the main, any queries related to your course should be addressed directly to your Faculty or School, although some processes around your course administration will be managed via Academic Services.

How do I enrol?
Information regarding enrolment processes can be found on the University's MyUni website here. This includes detailed information, including video guidance, for both New Students and Continuing Students.  There are also useful Enrolment FAQs which you can look at. 

I am having an issue with my enrolment- who do I contact?
If you are following the steps outlined via the main MyUni enrolment pages but are having an issue, please contact MyUniHub so they can advise you further. There are also useful Enrolment FAQs which you can look at. 

Can I study my course remotely for a period of time?
No, you are expected to travel to the UK in order to study a UK based course and there are no UKVI concessions that allow Universities to enrol students remotely. If you believe that you are going to miss your original course start date, you need to contact your Faculty or School in order to check whether you are able to arrive late and any deadlines around that. Do not assume that you can arrive late to your course and that being in the UK will override any deadlines you have been given. You may have to immediately leave the UK and any visa that you have been granted would fall for automatic curtailment (shortening/cancellation) by the UKVI. This situation is both stressful and expensive and should be avoided at all costs.

Can I change my course?
You will first need to contact your Faculty or School to find out whether you can change your course and any academic/timing/financial implications around the proposed change. For example, depending on the timing of the switch, you may have to wait until the start of the next intake and/or you may have to pay additional fees.

If you are studying on a Tier 4 or Student visa you may need to apply for a new visa from overseas. This is usually necessary if the new course is at a different level (e.g. you will be studying a Masters instead of an undergraduate course) or if you are unable to complete it within the timeframe of the visa you are already holding, or if you want to change course to a new subject area.

It is normally OK to switch a course if it is the same duration, level and general subject area (e.g. changing from M.Sc. Accounting to M.Sc. Management with the same course end date).

However if you want to change course to a new subject area, e.g. from M.Sc. Computer Science to M.Sc. Management this would mean having to return home to make a brand-new visa application for your new chosen course of study, even if the course level and duration remain the same.  

Who can help me with an academic misconduct case or similar?
The Students’ Union Advice and Support Centre has a lot of experience in helping students with academic misconduct and similar issues and should be able to assist you

This section relates to questions international students may have about coming to and living in the UK.

There is information on the International@CampusLife website dedicated to Preparation, travel, arrival, welcome and social activities along with our International Students' Information Guide and our UK Travel and Accommodation: An International Students' Guide which you may also find useful.

How can I travel to the University once I arrive in the UK?
In order to assist you with planning your onward journey once you have reached the UK, we have compiled information in our UK Travel & Accommodation - International Students' Guide. This is a great resource which should help you plan your journey.

How do I find accommodation in the UK?
For guidance on seeking and securing short and longer term accommodation, take a look at our comprehensive UK Travel & Accommodation: An International Students' Guide. The University also has a designated Residential Services team to help with University accommodation queries. Their web resources are found here.

How can I access a letter which proves my enrolment?
A Student Statement/Proof of Enrolment letter is available to all enrolled students. This will have your dates of study plus the UK address that the University has on file for you (or an overseas address if you haven't provided a UK address yet). You can access this letter yourself from your Gradintelligence account. More information can be found on the MyUniHub page here.

How do I prove exemption from Council Tax
MyUniHub has information on Council Tax exemption on their page here. If you are enrolled you may be able to download a Council Tax Exemption letter yourself - from your Gradintelligence account.

How do I register with the Police?
As of 1st August 2022 students no longer need to register with the Police. 

To find out more about these changes, please visit the Police Registration- International Students web resource.

How do I register with a doctor?
We recommend you register for GP services whilst studying at Swansea University. Many surgeries are now using an online facility, ‘Ask My GP’. You will be able to access the registration forms online.

There are many GP surgery options available to students in Swansea, but we work closely with the following given as they are near to our campuses.
Singleton Campus: https://www.swansea.ac.uk/study/student-life/health-and-welfare/health-centre/
Bay Campus: http://www.harbourside.wales.nhs.uk/home or https://www.sa1medicalcentre.wales.nhs.uk/

My BRP hasn't arrived yet, how can I evidence my immigration status to an employer, landlord or doctor (NHS services)?
You may find that you have difficulties evidencing your immigration status with just your travel vignette/visa (as it looks like you only have a short visa). We have put together BRP delay letter NHS Bank Landlord which explains that your immigration leave may be longer than your vignette shows. You can try and use this letter, alongside the other documents listed on the letter, to register with a GP, get a part time job and/or take out an accommodation contract. Whether it will be accepted is at the discretion of the GP/employer or landlord.

How can I meet other students?
International@CampusLife arrange welcome events as well as regular trips and activities throughout the year under their GO! Social Programme. Please see the International Welcome and Social Activities' section of their website and Native for further information and ticket booking.

I have an issue with my housemates or Landlord - who can help?
The Students’ Union Advice and Support Centre has a lot of experience in helping students with accommodation issues and should be able to assist you.