We advise you do not enrol until you have your funding confirmed as once you enrol, you are liable to pay fees.
Issue | How to check | Solution to resolve |
Has the student applied? |
Student can log into their online student finance account to check |
Students will need to apply ASAP
Contact Finance to advise of possible late fee payment
Contact Money@CampusLife for any other advice
|
Has the student enrolled? |
Check University intranet account |
Students can enrol online using the student intranet - Enrol Online
Students should confirm registration when they enrol – if there’s problems with enrolment or confirming registration please contact our Student Records department
|
Has the student confirmed registration? |
Check University intranet account |
Students can enrol online using the student intranet - Enrol Online
Students should confirm registration when they enrol – if there’s problems with enrolment or confirming registration please contact our Student Records department
|
Student has gone through clearing and not updated the University they're attending? |
Student has Financial Notification but hasn't received an update with Swansea University on it |
Student needs to contact their funding provider for guidance.
Any further issues, please contact Money@CampusLife - Live Chat
|
Student Finance are awaiting signed declaration from the student |
Students can check if the signed declaration has been provided in their application by logging into their Student Finance account online |
If this hasn’t been provided it can be uploaded onto their Student Finance account online. Please contact Student Finance directly for further guidance |
Has student changed bank details? |
Student needs to check their Student Finance account online and ensure the bank details submitted to Student Finance are correct and reflect the student's nominated bank account |
If the bank details on the Student Finance account/application are incorrect, the student will need to call Student Finance with new and old bank details to update on system |
Anything Else? If everything above has been confirmed and your loan is still unpaid, please contact Money@CampusLife Live Chat