Practical Support Assistant

About The University

Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.

Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.

About The Role

. The post will involve, some, or all the following activities:

 

• To arrange mutually convenient and suitable times to meet on a 1:1 basis to provide individual support.
• Assisting the student(s) with time management such as timetabling, working out a work plan for completing assignments and preparation for the exams.
• Provide practical advice and guidance to the student in a non-judgemental way.
• Help students organise their study and workload.
• Offer guidance to enable student to find relevant resources and reading materials to enable them to meet the study/assignment expectations.
• Promote independence.
• To support the student by carrying books/bags, open doors, lift and carry equipment under the student’s instruction.
• Offer support and encourage student to clarify their thinking and develop plans.
• To provide adequate notice to the students(s) and the Disability Support Coordinator if you are unable to attend (preferably a minimum of one week).
• To be able to relate to the students whom they are providing support and to work independently.
• To manage their own diary to provide as much support as they are able to commit to, whilst adhering to the University’s working hour’s policies and any VISA restrictions.
• To work at all times with due regard to requirements of GDPR and ensure the appropriate storage and handling of sensitive personal data, considering any student requests for confidentiality while responding appropriately to the institution’s duty of care to others.
• Submit timesheets using the Connect system.
• Ensure there is no contact outside of the support arrangement other than for cancellation or rearrangement of appointments.
• Before agreeing to undertake any additional support for a student, the Practical Support Assistant MUST inform the Disability Support Coordinator.
• There may be specific tasks required in addition to those outlined above. If additional tasks are required, you will be advised by the Disability Support Coordinator.

 

 

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

Welsh Language Skills

The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

Applications for this role will take the format of a CV submission and cover letter.

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